Payment Policy

Effective Date: [10/02/2025]

At CSPL PureFields, we ensure a secure and hassle-free payment experience for our customers. Please read our Payment Policy carefully before making a purchase.

1. Accepted Payment Methods

We accept the following payment options:

• Online Payments – UPI, Net Banking, Debit/Credit Cards, and Digital Wallets.
• Cash on Delivery (COD) – Available for select locations (additional charges may apply).
• Bank Transfers – Available for bulk or wholesale orders (contact us for details).

2. Payment Processing

• All online transactions are processed through secure and encrypted payment gateways to protect your financial data.
• Payment confirmation will be sent via email or SMS upon successful transaction.
• If payment fails, please check your bank details or retry with a different method.

3. Pricing & Taxes

• Product prices are listed inclusive/exclusive of applicable taxes (as per Indian GST regulations).
• Prices are subject to change without prior notice.
• Any additional delivery or COD charges will be mentioned at checkout.

4. Refunds & Cancellations

• Cancellations: Orders can be canceled before dispatch by contacting us directly. Once shipped, cancellation is not allowed.
• Refunds: Due to the perishable nature of mushrooms, refunds are issued only for valid cases (damaged, incorrect, or undelivered orders).
• Approved refunds will be processed within 7-10 business days to the original payment method.

5. Payment Disputes

• If you experience unauthorized transactions or payment errors, contact us immediately.
• We are not responsible for issues arising from third-party payment gateways, but we will assist in resolving disputes.

6. Contact Us

For any payment-related inquiries, please reach out to:

📧 Email: csplpurefields.com
📞 Phone: 9160422555
📍 Address: GODOWN NO 1, MAIN ROAD, 3-37, CANAL ROAD, Bikkavolu, Illapalli, Andhra Pradesh 533343

By purchasing from CSPL PureFields, you agree to our Payment Policy.