cspl purefields

Mushrooms
Terms and Conditions
About Us

Shipping Policy

At CSPL PureFields, we are committed to delivering fresh and high-quality Milky Mushrooms to our customers in a timely and efficient manner. Please read our shipping policy carefully to understand our delivery process.

1. Shipping Locations

  • We currently deliver across Andhra Pradesh and selected regions in India.
  • If your location is outside our service area, please contact us before placing an order.

2. Order Processing Time

  • Orders placed before 3:00 PM IST will be processed on the same day.
  • Orders placed after 3:00 PM IST will be processed on the next business day.
  • We do not process orders on public holidays and Sundays.

3. Delivery Time

  • Standard delivery time: 1-3 business days depending on your location.
  • Remote areas may require additional time for delivery.
  • We strive to ensure timely delivery, but delays may occur due to weather conditions, transportation issues, or unforeseen circumstances.

4. Shipping Charges

  • Free shipping may be available for certain locations or bulk orders.
  • Shipping charges vary based on location and order size. The exact fee will be displayed at checkout.

5. Order Tracking

  • Once your order is dispatched, we will share a tracking number (if applicable) via email or SMS.
  • If you do not receive tracking details, please contact us.

6. Delivery Process

  • Our delivery team or logistics partners will ensure that your mushrooms reach you fresh and in good condition.
  • Customers are required to be available at the given address to receive the order. If unavailable, the order may be rescheduled or canceled.

7. Handling & Storage Recommendations

  • To maintain freshness, store mushrooms in a cool, dry place or refrigerate immediately upon delivery.
  • We are not responsible for spoilage due to improper storage after delivery.

8. Damaged or Delayed Shipments

  • If you receive a damaged package or incorrect order, please report it within 24 hours along with photos for verification.
  • If your order is delayed beyond the expected delivery time, please contact us for assistance.

9. Contact Us

For any shipping-related queries, feel free to reach out:

📧 Email: csplpurefields.com
📞 Phone: 9160422555
📍 Address: GODOWN NO 1, MAIN ROAD, 3-37, CANAL ROAD, Bikkavolu, Illapalli, Andhra Pradesh 533343

We appreciate your trust in CSPL PureFields and look forward to serving you with fresh and healthy mushrooms!